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Returns Policy

Please read carefully our short and very straightforward Returns Policy. In case of any question please feel free to contact our customer support.

Return & Exchanges

All orders except items on sale can be returned /exchanged for a full refund within 30 days, with proof of purchase.
Replacements are offered if the item is defective and within 30 days of being purchased *damages caused by regular use do not qualify for a replacement.
Sale items are non-refundable.
After an exchange is made, the item(s) do not qualify for refunds.
Defective items within the price range of $49+ purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.
Returns are processed within 5-7 business days after being delivered and received.
Due to our limited stock, we cannot guarantee replacements or exchanges to 100%, if the item you wish is out of stock you will have the possibility to pick a different item for a replacement.
Online purchases may only be returned or exchanged through our customer support team at info@DivinedGlow.com
Return labels will be provided only for damaged or defective products within the policy time.
Please note that shipping fees are non-refundable.

Returns for exchanges, replacements, or refunds will need to be done within 30 days of being delivered (delivery date is provided by the carrier).
International customers must cover shipping expenses in order to return their products to the US.
DivinedGlow will ship the replacement piece (due to damage) to the country of destination, cost-free.
Returns for exchanges will be charged a shipping fee.
Please note that shipping fees are non-refundable.

If you have placed an order within 5 hours you may request a cancelation for a full refund.
Pre-orders can be canceled at any time (if they are not processed) for a full refund.

You can only use one promo code per order.
Special sales are set within a specific timeframe and will only apply to orders placed in that timeframe/schedule.